Impel Group’s eCommerce & Digitalization Director Maciej Mora had the vision to improve the B2B sales process and prepare a winning omnichannel strategy. Impel needed the right technology and a partner that would be able to implement all the features required by the company. We’ve been asked to introduce requested integrations to the Meetsales app, but besides that, it suited perfectly Impel24’s sales team.
The analysis of various scenarios that had to be performed via Meetsales and then the testing period lasted for around two months. During that time, we’ve been in constant contact with Impel’s representatives to make sure both sides are on the same page. The scope of the project was broadly discussed and flexibly changed if there was a need for that. We knew we had to deliver a product that would support and optimize sales at Impel24.
Another important factor we had to consider was legal compliance. GDPR and other regulations are extremely important to handle data the right way. We’ve managed to adapt Meetsales to market’s requirements. Our team also took care of integrations with Microsoft 365 and PayPro, making them work splendidly and collaborating with our platform in a seamless way. We gave Impel a product ready to test with their real customers.